Adding Comment throwing error

Piyush_Annadate

Hi, I'm running a JQL using Escalation service (Scriptrunner), for the below code; having issues in resolving warning. any help !!

 

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.config.properties.APKeys
import com.atlassian.jira.config.SubTaskManager
import com.atlassian.jira.issue.Issue
import com.atlassian.jira.issue.label.LabelManager
import com.atlassian.jira.user.ApplicationUser
import com.atlassian.jira.user.util.UserManager
import com.atlassian.jira.issue.comments.CommentManager
import com.atlassian.jira.ComponentManager

 ComponentAccessor.commentManager.create(issue, "jira_admins","Hello [~${issueUser}], Please check the status of the RCA.", true)

 

Error: (though the comment gets added. still warning is thrown)

at com.onresolve.scriptrunner.jobs.JiraIdentitySwitchingService.switchIndentityAndExecute(JiraIdentitySwitchingService.groovy:27)
	at com.onresolve.scriptrunner.jobs.IdentitySwitchingService$switchIndentityAndExecute.call(Unknown Source)
	at com.onresolve.scriptrunner.canned.jira.jobs.EscalationService$_execute_closure2.doCall(EscalationService.groovy:129)
<<<<some deleted data>>>>>
	at java.lang.Thread.run(Thread.java:748)
Caused by: java.lang.IllegalStateException: There is no ID mapped for the user key 'JIRA_Admins'
	at com.atlassian.jira.user.DefaultUserPropertyManager.getPropertySetForUserKey(DefaultUserPropertyManager.java:32)
	at com.atlassian.jira.user.DefaultUserPropertyManager.getPropertySet(DefaultUserPropertyManager.java:25)
	at com.atlassian.jira.user.preferences.DefaultUserPreferencesManager.getExtendedPreferences(DefaultUserPreferencesManager.java:22)
	at com.atlassian.jira.bc.issue.watcher.AutoWatchService.isAutoWatchEnabledForUser(AutoWatchService.java:56)
	at com.atlassian.jira.bc.issue.watcher.AutoWatchService.onIssueEvent(AutoWatchService.java:43)
	at sun.reflect.GeneratedMethodAccessor2245.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at com.atlassian.event.internal.SingleParameterMethodListenerInvoker.invoke(SingleParameterMethodListenerInvoker.java:40)
	... 405 more

IssueUser is working fine; taking the current issue assignee else reporter. 

 

I tried with below, but no comment was posted; it took the wrong user. 

 issueInputParameters.setComment('Added comment')

 

Also, History shows that I've added all labels again; is there way to add comment (only 1) by a particular user only. ie. to replace the loggedinuser code below with ex/ jira_admins user key.

 

 LabelManager labelManager = ComponentAccessor.getComponent(LabelManager.class)
labelManager.addLabel(ComponentAccessor.jiraAuthenticationContext.getLoggedInUser(), issue.id, "RCA_AUTO", false)

 

PD Sheehan

I think the fundamental issue you are seeing is with the selection of the user field in the escalation service configuration, not in the code. Try to re-select the user you want the job to run as.

Regarding your labels question, where is this used? Can you elaborate, your question is confusing? You are asking about labels, but say you want to add comment. Is this about labels or comment?

You can use ComponentAccessor.jiraAuthenticationContext.setLoggedInUser(applicationUser) to change the currently logged in user for the context of the script.