problem with automation rule in jira

Question

I create rule. when priority of a sub-task created or updated change reaction time.{{now.plusHours(8).jiraDateTime}}
but when I change priority in the issue it shows me

How is it possible?

Petter Gonçalves · Answer

Hello @Виктория

Thank you for your details.

This a very weird problem, since it is working perfectly on my test site. Please, check the following details:

* Check if there are other automation rules that might be causing the time to be incremented/decremented after the issue is updated
* Use the {{setTimeZone}} function to make sure you are adding the time and date in the current timezone you are, as described in the documentation below:
Smart values - date and time functions 
* Can you confirm if the rule works if you add an explicit date & time value instead of using the {{now.plusHours}} function?

Let us know the results you got from the steps above.

Виктория_9151q2 · Answer

@Petter Gonçalves

its working also like your {{now.plusHours(8)}}. 
jiraDateTime - just type of field

in the end same -same problem

Petter Gonçalves · Answer

Hello @Виктория

Can you please send a print of your rule?

Also, you mentioned that you added the parameter {{now.plusHours(8).jiraDateTime}} instead of {{now.plusHours(8)}} as I did. Can you please change the parameter and check if it worked?

Additionally, I tested the rule out of business hours and it has properly worked.