Instructional text to JIRA workflow step?

Question

Is it possible to add isntructional text to a JIRA workflow step?  Our workflows are somewhat complex, and i want to add instructions to the assignee so they know which fields they're supposed to fill out, and what the next step is.

THe way i have it currently implemented is to use a post function to update an "instructions" field.  That works OK - except the activity log gets very messy because it's capturing all these instruction text updates!  Is there a better method?

thx.

Also, unrelated...is there a way to have a workflow step timeout with On-Demand?  After an issue is waiting for 30d or more on a particular step, we want to send a notification, or move it to timeout step.

Thx (again).

-J

Radu Dumitriu · Answer

Try this: https://marketplace.atlassian.com/plugins/com.keplerrominfo.jira.plugins.jjupin

You can:

1/ Hide fields that are not necessary, do validation before submitting the info.

2/ put messages on each field, with http://confluence.kepler-rominfo.com/display/JJUPIN/lfShowFieldMessage

3/ Resolve your time-out problem using services.

System Admin19 · Answer

To my (limited) understanding, we can't run Jelly scripts in on-demand correct?

Nic Brough -Adaptavist- · Answer

Daniel has said roughly what I would for the first question, and got you started on the second.  You might also want to look at https://confluence.atlassian.com/display/JIRA/Jelly+Escalation for the second as well - that does automatic updates/reminders from searches.