Is it possible to record photos/videos in the mobile app and attach them to an existing jira case? When photos/videos are to be attached to a jira case you:
- Record the photo/video with the mobile phone.
- Attach it to a an e-mail.
- Send it to your e-mail account (or connects your phone to the pc and downloads photo/video)
- Open it up in your pc
- Store it locally
- Log into jira
- Identify the jira case you would like to upload photo / video to
- Upload it
Alternative process only using the phone:
- Identify the jira case where you would like to store photo / video (or create a new one directly in the mobile app)
- Click on icon that connects camera to a jira case directly. Record video / photo directly into the case. Done
- An alternative would be to store the photo / video locally at your phone and then come up with a convenient process to smoothly attach photo / video to the jira case.
An easier process would be to do everything from inside the phone, thus removing a lot of steps and admin time, which I tried to describe in the latter three steps above. This would surely save a lot of time and make it easier for persons to come up with a good Description (or problem statement). One image is equivalent to 1000 words in terms of description of a problem. This woulds allow persons that are less professional in writing to describe a problem. Even better to record a video with sound and upload it directly to the case.