Created VS Resolved report

Question

I want to create a report to show me the number of created tickets on a certain date and number of resolved tickets of that date

createdDate=resolvedDate

this syntax is incorrect, anyone advise what is the correct one?

Thanks

Jack Brickey · Answer

Hi Ahmed, you can go to marketplace.atlassian.com and search for various addons. Consider the ever-present Scriptrunner, Power Scripts, etc. pondering this more, there may be a charting/reporting addon that could give you what you want as well. Really what I think you are looking for here is a ‘time to resolution’ type report and ideally one that allows you to define the threshold, I.e. “show me the percent of created issues resolved within 24h and illustrate this in a report with daily granularity.” Personally I would probably try to do this in PowerBI but there are other options. Maybe EasyBI, unsure as I haven’t used in some time.

Ahmed Elgizouli · Answer

Hi Jack,

how can I get the addon?

Ahmed Elgizouli · Answer

Hi Jack,

Thank for your reply,

yes, i am not looking for a specific day i want to a generic report

anyhow thankx