I can't access my board due to error 500

Addy_Nguyen

Hi there,

My board is inaccessible.

Error type: 500 - Internal server error

Log reference: af9ac358-12a4-4f26-be81-41569fa17cb7

I noticed that I did not have an active workflow.

Please help.

Angélica Luz

Hello Addy,

Welcome to Atlassian Community!

Thank you for the details.

I can see that your site has other users, so I would like to know if everyone is facing this issue when accessing the board.

Is this happening on any board or only a specific one?

Are you able to access other information on the project, like backlog, reports, project settings?

Regards,
Angélica