Is it possible to search in confluence from within Jira?

unknown

Hello,

is there some possibility with addons or stuff to search for keywords on confluence while I'm in Jira? Switching gets pretty annyoing from time to time.

Would be good to know if there is some opportunity to do so. Our helpdesk is losing so much time while working onm jira issues, then heading to confluence to search if a solution already existsts and stuff.

Thanks

Andrew Laden

With the service Desk portal, you can set up a KB search to a connected Confluence Page.

There is a plugin that allows you to add a custom field to your tickets to allow KB searches. It used to be paid but is now free and unsupported. 

https://marketplace.atlassian.com/apps/1213699/service-desk-knowledge-base-custom-field?hosting=server&tab=overview

Its ok, slows things down a little and tends to choke if the summary contains non-alphabetic characters. (like quotes)