How to change issue type and workflow in groovy?

Question

Hello wonderful people!

Can someone help me please!?

This works partially for me (it changes the issuetype but has problems with the workflow:

---------------

def cf = issue.get ("customfield_14840") as String

if (cf.find ("IS PROBLEM"))
{
   def newIssueType = ComponentAccessor.issueTypeSchemeManager.getIssueTypesForProject (issue.projectObject) .find {it.name == "Incident"}
   if (newIssueType) issue.setIssueTypeObject (newIssueType)
}
else
{
   def newIssueType = ComponentAccessor.issueTypeSchemeManager.getIssueTypesForProject (issue.projectObject) .find {it.name == "Service request with Eventual approval"}
   if (newIssueType) issue.setIssueTypeObject (newIssueType)
}

----------------

I researched a lot and couldn't find a solution that works :(

wiisoftware-corp · Answer

Thanks for the answer!

That's what I need to do for Groovy.

I created a service catalog structure in Insight and I have a single form in the customer portal to open different types of issues.

Do you or anyone have a script that changes the link of the workflow?

Thank you!

Nic Brough -Adaptavist- · Answer

You can't just change the issue type.  You need to go through the whole "move" process, unless the target issue type is configured to use the same fields and workflow.