Automated work flow

Question

I have designed a work flow that contains many steps: How could i assign different users to each step in order to get automated issue tracking for example:

Issue 1

First assigned to User 1 then User 1 flag it as Done, so it will be assigned directly to user 2 and this go through user 3 and 4 till reach finally to User 5 then it come up to me.

Hung Nguyen_dioizn · Answer

Adding into what Nic and Mario have said here, I am thinking about how the user for each step can be defined without hard-coding into the post-function of the step.

I'm not sure if JIRA has any other field than Components that allows mapping a value to a user so that we can use in this situation.

So I believe if you haven't used Components as yet, you can add value representing each step into Components, along with a user (to be Component lead). Then in the post function of each step, you can just need to set the Component to the corresponding step and Assignee = Automatic. JIRA will assign the Assignee to the corresponding Component Lead you have defined..

Joe Pitt · Answer

Remember, if you are assigning to users you will need to update the workflow when (and it will happen) they leave the company or assignment they currently have. A safer way would be to create project roles and assign just the one person to the role and then assign the issue to that role. See https://answers.atlassian.com/questions/240849

Nic Brough -Adaptavist- · Answer

That's the current list of post-functions on the transition.  Edit the workflow, go to the transition and click "add".  You'll find you can add things like "set field".

But you'll probably want something more complex than "set assignee to fixed person", and as Mario says, the JSU adds a load of options to the list of post-functions you could add.