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Count Mismatch on Filter Results (Current Number of Tasks vs "Is Parent Of" link

Mohammed Mahmudul Anam Manna

I have a filter which shows a list of stories and the column selection has the following

Current Number of Tasks
Completed Tasks

But when I go and check the Child issues under one of the stories, I see that there are total 8 tasks, but in the filter results it was reported to be 7.

I didn't see the same issue for anything else. Is there any way to identify where the stale/missing issue is (and which one)?

Accepted answers

All comments

Nic Brough -Adaptavist-

Could you show us the sub-task display area of the issue with 8 tasks in it, and the full JQL of the query that is only returning 7?

Mohammed Mahmudul Anam Manna

Hello,

Apologies fo the delay. Here is the JQL query (which is in our Dashboard Gadget and columns configured to show "Current Number of Tasks", "Completed Tasks"

project = DUMMY AND "Epic Link" in (Tom,Dick) AND labels in (Label1,Label2) AND issuetype in (Story) ORDER BY issuetype DESC

Attached is the section ("Is Parent Of") from the issue link which shows that there are total 7 tasks (vs query shows 5) and completed 3 (correct). We do not understand why/where the other two have been linked? JIRA issue links and inheritence.JPG

Mohammed Mahmudul Anam Manna

JIRA issue links and inheritence.JPG

Mohammed Mahmudul Anam Manna

JIRA issue links and inheritence.JPG

The JQL which shows "Current Number of Tasks" as 5 (as opposed to 7 according to the above image)

project = DUMMY AND "Epic Link" in (TOM, DICK) AND labels in (label1,label2) AND issuetype in (Story) ORDER BY issuetype DESC

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