How to use different field configurations in different issue types?

Burkhard Voss

Hi,

We are using JSD as a classic helpdesk.

At the moment we have a few customer request types (General IT Help, Purchases, New Internal/External Employee, .. ) and a few issue types (ToDo, IT-Help, Purchasing, HR).

We now want to add more fields to the issue types Purchasing (Invoice Number, Checklist,..) and HR. How is that possible? Is this possible in 1 project? We just want to work with 1 project.

Can someone provide me a link for a detailed documentation for my problem?

It seems like I am to silly to find something.

Kind Regards,

Mathias

Mohamed Benziane

Hi,

Yes you can field only for some issuetype in the one project, but you need to work with the screen scheme not the field configuration.

 

https://confluence.atlassian.com/adminjiraserver/project-screens-schemes-and-fields-938847220.html

https://confluence.atlassian.com/adminjiraserver/associating-a-screen-with-an-issue-operation-938847289.html