nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Resolution Status being ignored

Patrick Gardell1

We created a custom resolution status of Revisit. When we close a ticket, we select Revisit as the resolution. But as soon as we click Closed, it changes it to Done.

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Thomas Schlegel

Hi Patrick,

do you set the resolution do "done" in your workflow transition ?

Cheers

Thomas

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