Error when exporting a space to XML or PDF

Kasper Vad

Hi

I am trying to export a space as either XML or PDF.

I am administrator and the space is rather small.

When I start the export job it "completes" the job (withion 19 seconds), tells me I can download and then nothing happens. But there is a link called "Running task".

When I click the "Running task"-link I get the following message: "Your request could not be processed because a required security token was not present in the request. You may need to re-submit the form or reload the page."

I have tried to re-submit, but no luck...

Any suggestions?

David Skreiner2

Just entered your error message into Google search and found a gazillion results.

a) Try with a different browser. If it doesn't work, ask Atlassian Support, they're always fast and friendly and competent. 

Atlassian Support linked the following issue in here: https://answers.atlassian.com/questions/218903

https://jira.atlassian.com/browse/CONF-23148

b) I found someone linking a wall of text about token handling, maybe this will help you

https://answers.atlassian.com/questions/11987972

c) Someone else recommended increasing a timeout value

 https://answers.atlassian.com/questions/154885

d) Your Confluence files may have been modified (WTF?)

https://confluence.atlassian.com/confkb/unable-to-add-a-comment-to-an-attachment-with-required-security-token-was-not-present-error-600115060.html

...