Customer portal's layout suddenly changed , which is a bit disgusted

Michael_Wong

I'm not sure what I changed in project setting, which made the customer portal 's display changed. But it looks a bit disgusted. Does anyone know how to fix? Many many thanks.

Objective:  the Request types in Customer portal will display one by one, from top to the bottom, like a list. 

Katarzyna

Hi,

Please check under the project settings if you see a web item "General" under Extension section. Probably Extension for Jira Service Desk is installed on your instance. It allows to split column with Request Types into two. To make changes, switch toggle off.