Hi!
Jira Server 8.8.0, CentOS 7, PostgreSQL 11.6. I use corporate internal SMTP server for outgoing emails. Default settings.
When I use email to users from admin page in JIRA it's happening instantly. But notifications about events from tasks are delayed to ~10 - ~15 min.
I read "Troubleshoot slow mail notifications in Jira server" but it not help me.
Mail Queue Service value: "0 * * * * ?"
I see in logs that it's not a network or mail server issue.
Example: event in task 2020-04-27 12:04, I received email 2020-04-27 12:11
In logs
atlassian-jira.log
2020-04-27 12:04:00,000+0600 Caesium-1-4 DEBUG anonymous Mail Queue Service [c.a.j.s.services.mail.MailQueueService] Attempting to run mail queue service
2020-04-27 12:05:00,000+0600 Caesium-1-2 DEBUG anonymous Mail Queue Service [c.a.j.s.services.mail.MailQueueService] Attempting to run mail queue service
2020-04-27 12:06:00,000+0600 Caesium-1-4 DEBUG anonymous Mail Queue Service [c.a.j.s.services.mail.MailQueueService] Attempting to run mail queue service
2020-04-27 12:07:00,000+0600 Caesium-1-4 DEBUG anonymous Mail Queue Service [c.a.j.s.services.mail.MailQueueService] Attempting to run mail queue service
2020-04-27 12:08:00,000+0600 Caesium-1-2 DEBUG anonymous Mail Queue Service [c.a.j.s.services.mail.MailQueueService] Attempting to run mail queue service
2020-04-27 12:09:00,000+0600 Caesium-1-1 DEBUG anonymous Mail Queue Service [c.a.j.s.services.mail.MailQueueService] Attempting to run mail queue service
2020-04-27 12:10:00,000+0600 Caesium-1-3 DEBUG anonymous Mail Queue Service [c.a.j.s.services.mail.MailQueueService] Attempting to run mail queue service
2020-04-27 12:11:00,000+0600 Caesium-1-2 DEBUG anonymous Mail Queue Service [c.a.j.s.services.mail.MailQueueService] Attempting to run mail queue service
2020-04-27 12:11:00,001+0600 Caesium-1-2 DEBUG anonymous Mail Queue Service [c.a.j.s.services.mail.MailQueueService] Starting to send items in the mail queue.
atlassian-jira-outgoing-mail.log
2020-04-27 12:11:00,001+0600 DEBUG [] Caesium-1-2 anonymous Mail Queue Service Sending: com.atlassian.jira.plugins.inform.batching.PostprocessingMailQueueItem@2587fa8a
2020-04-27 12:11:00,004+0600 DEBUG [] Sending mailitem com.atlassian.jira.plugins.inform.batching.PostprocessingMailQueueItem@2587fa8a anonymous Mail Queue Service Getting transport for protocol [smtp]
2020-04-27 12:11:00,004+0600 DEBUG [] Sending mailitem com.atlassian.jira.plugins.inform.batching.PostprocessingMailQueueItem@2587fa8a anonymous Mail Queue Service Got transport: [smtp://XXXXXXXXXXX]. Connecting
2020-04-27 12:11:00,015+0600 DEBUG [] Sending mailitem com.atlassian.jira.plugins.inform.batching.PostprocessingMailQueueItem@2587fa8a anonymous Mail Queue Service Sending message
2020-04-27 12:11:00,460+0600 DEBUG [] Sending mailitem com.atlassian.jira.plugins.inform.batching.PostprocessingMailQueueItem@2587fa8a anonymous Mail Queue Service Message was sent with Message-Id <JIRA.12321.1587297976000.745.1587967860002@Atlassian.JIRA>
