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Name of linked card from checklist

Deano_phxfal

Hi all,

I've read all the other related threads, but I cannot get this to work at all!

"when the ":name_badge: DOM: Flag for CS follow-up (Tick for yes)" item is checked in a checklist named "Incident Report Checklist Template" by anyone, convert the item to a linked card in list "Routine support and customer service follow up" copying labels, for each card linked from a completed item in checklist "Incident Report Checklist Template", rename the card to "Review: {triggercardname}", and post comment "Test!""

I want to be able to tick a checkbox item and have a new card created in another list, linked, then renamed to match the original card.

I'm trying to error trap here and it's not even getting to the post a comment line. Why is this failing?

When i tick a box, it creates the linked card, but then won't rename or post the comment.

Accepted answers

All comments

Deano_phxfal

*bump*

Deano_phxfal

Any ideas, @Esme Crutchley ?

Esme Crutchley

Hi @Deano

Sorry, I totally missed this!

Can you go through step by step, on different lines, what you want it to do?

As this command is extremely specific, it would help me immensely if it was step by step (as I don't have the knowledge of the board and processes that you do).

On first look, I would assume this, but I could be wrong!

when the ":name_badge: DOM: Flag for CS follow-up (Tick for yes)" item is checked in a checklist named "Incident Report Checklist Template" by anyone,
convert the item to a linked card in list "Routine support and customer service follow up"
copying labels, for each card linked from a completed item in checklist "Incident Report Checklist Template",
rename the card to "Review: {triggercardname}", and post comment "Test!

Cheers

Esme

Deano_phxfal

Thanks for the quicky reply!

I have two lists this relates to. They are :

Incident Reports. These cards have the "Incident Report Checklist" applied to them.
Routine support and customer service follow up".

When a user ticks a checklist item (:name_badge: DOM: Flag for CS follow-up (Tick for yes)) in the incident report checklist, I want it to create a linked card in the "Routine Support" list.

Currently, that works, but the card is named ":name_badge: DOM: Flag for CS follow-up (Tick for yes)". I would like it to be renamed to "Review: {triggeredcardname}".

It seems in this process, it stops at the point the new card is created and the rename and post comment function doesn't work.

Currently the scripting for that is

when the ":name_badge: DOM: Flag for CS follow-up (Tick for yes)" item is checked in a checklist named "Incident Report Checklist Template" by anyone, convert the item to a linked card in list "Routine support and customer service follow up" copying labels, for each card linked from a completed item in checklist "Incident Report Checklist Template", rename the card to "Review: {triggercardname}", and post comment "Test!"

Esme Crutchley

No worries Deano, are you talking about Trello or Confluence?

This post is in Confluence, but it looks to me like Trello, so I just wanted to confirm.

Can you screenshot the rules so that I can see where it's failing?

Esme Crutchley

Lol Deano!

Shucks GIF by memecandy

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