Changing the Owner of A Board

Question

I am trying to change the owner of the board. The original owner is no longer here and when a ticket is created it gets assigned to said person. I can add myself to administrators, but that doesn't seem to change anything.

I am guessing the owner of the filter for the board is the owner. I have copied the filters and renamed them, but I am unsure what share settings the copied filters need and the steps I need to take to make sure nothing crazy happens. Any information you guys have is appreciated!

Valerie Liariko · Answer

Thanks this looks like it will work! I just want to ensure the filter remains the same

Jeremy Gaudet · Answer

Also, you can administratively change the owner of a shared filter or dashboard from:

JIRA ADMINISTRATION / System / SHARED ITEMS / Shared Filters

and

JIRA ADMINISTRATION / System / SHARED ITEMS / Shared Dashboards

(The point being, there is no need to copy/rename the filters, etc, when a board owner is no longer available).

Nicolas Bourdages · Answer

As for shares, I nearly always share a filter to All users from the project whose issues are contained in the board. That way, project admins can pick and choose who gets to see the board by adding/removing them from project roles (assuming your permission scheme grant user permissions based on Project Roles).

That makes the most sense. the people who can view/work on the board's issue are the same people who can see the board. Doing it like this also avoid the possibility of nonsensical situation where a user can see the board, but not the issues because the filter is shared to people with no permissions.