nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How to effectively search and access the Jira documentation

Danielle Green_1lthiv

I'm having problems navigating around the documentation for Jira (and Confluence), for my work as well as well as studying for the ACP-100. I'm directed to read the Atlassian documentation on each subject, but cannot find what I'm looking for, eg a search on indexing returns irrelevant answers. The navigation is very confusing to me. What am I missing? I don't need a generic link, I need to know how to find the subjects I'm looking for. Thank you.

Accepted answers

Jack Brickey

Hi Danielle,

this is no so much an answer as it is an affirmation that indeed the documentation search is less than ideal at times. I generally have to perform multiple searches and come through a number of results to finally find what I seek. You might try Google when you don’t find the answer directly as I find their search algorithms better and it hits the broader internet.

All comments

Jack Brickey

Hi Danielle,

Danielle Green_1lthiv

Thank you - it is really helpful to know that it's not just me! I am somewhat surprised that Atlassian are unable to make their own knowledge base user friendly on Confluence...

Joanna Thurmann

@Danielle Green I empathize with your predicament. Jira is a rich product, hence a lot of documentation, hence it's hard to know where to start.

I find it easiest to go to the main documentation for a particular release which I have, am using, etc. For example:

Jira Software Server 7.6 documentation

Then I search for narrow keywords, especially ones that appear in the actual menus/configurations i.e. "background re-index". The 3rd article will be this one, which gives an overview of the indexing process and links to more.

Understand the index process in Jira server - Atlassian Documentation

I hope that starting in the main doc set, then using narrow, UI-specific keywords will help you get to the "starting point" on any given feature, from where you can dig deeper.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

server

jira

jira-server

documentation

training-and-certification