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Send Email for a field change without changing issue state

Tanu_3qbp8k

Hi,

I want to send email to "Reporter" and "Assignee" , whenever the value of a user-picker fields changes.

I do-not want to make any transitions, the mail should be sent in the current state of the issue.

Please help me to achieve this.

Thanks.
Tanu

Accepted answers

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Mohamed Benziane

Hello @Tanu

You need to edit your notification scheme that is associated to your project

project setting>notification and add reporter and assignee to the issue updated notification.

hope this helps

Tanu_3qbp8k

Thanks @Mohamed Benziane

I achieved this through Listener, since notification scheme fires updates for all the updates we are making, but here i wanted for specific field.

Mohamed Benziane

Hi,

Can you check this thread

https://community.atlassian.com/t5/Jira-questions/Send-E-mail-Notification-after-editing-a-specific-custom-field/qaq-p/312616

Tanu_3qbp8k

@Mohamed Benziane , thanks, i found a way through listener and it works.

I really appreciate your help.

Unfortunately i am stuck in another issue right now, wanted to see if you have any solution to that.

I am using a plugin "Checklist", and i have created a field which is a checklist type, now i want to write a scripted condition in Listener to send an custom email, only when the checklist is fully completed.

do you have any simple one-two line code to check if a checklist is fully completed.

Mohamed Benziane

The best option is to open a new question on the Community in order to have the most adequate response.

in the meantime you can have a look at the documentation of the plugin this can be a good start

https://railsware.atlassian.net/wiki/spaces/CHK/pages/92176610/Change+via+REST+API

Boris Berenberg - Atlas Authority

If you are looking for an easy way to handle this without having to write custom listeners, Notification Assistant for Jira supports sending notifications on Field Edit.

Tanu_3qbp8k

Thanks @Boris Berenberg - Atlas Authority

But we are not planning to buy any plugins so looking for scripts options

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