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Issue collector for more than one project

Javier Lujambio

Hi all,

We want to use an issue collector to all the bugs, requests, etc for our digital channels. But we want to create just one form.

After we would like the issues to be created in different projects in Jira.

is that possible? If yes, how?

Many thanks,

Javier

Accepted answers

Matt_6gshp7

Hi Javier,

Not sure if you figured this out already (it's been months) But I use a landing page to allow employees to submit tickets to multiple projects. On that page, I have 5 buttons that open 5 different collectors, dumping into 5 unique Jira Projects.

Each collector is tied to a specific Jira project by an ID, so one collector would not allow you to access multiple projects.

Hope this helps.

All comments

Hernan Halabi - Elite IT Consulting Group

Hello @Javier Lujambio welcome to the community, issue collectors are per project only. I'm not sure what criteria would you use to create the tickets on one project or another, maybe with a bit of luck and some automation behind you can move tickets to other projects as they get created

Javier Lujambio

Hola @Hernan Halabi - Elite IT Consulting Group

Ok, we will check this. We want to create a bug/requests collector for app, website but also marketing campaigns, etc. So we need different projects because different type of tasks have different flows.