nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Installation/configuration stuck on setup/dosetupstart.action page

Armin Müller

Hi,

I'm trying to install a Confluence trial on an Ubuntu 18.04.4 LTS box, using the installer method. Everything works fine until I get to the setup/dosetupstart.action page which comes up like attached below.

There are no suspicious outputs in the tomcat logs, and I tried this both with the JRE which ships with Confluence and the default OpenJDK 64-Bit Server VM (25.242-b08) for linux-amd64 JRE (1.8.0_242-8u242-b08-0ubuntu3~18.04-b08) on that box.

Also no errors in the browser console.

Jira already runs without problems on the same box.

Thanks,
Armin

Accepted answers

Moses Thomas_08kyb0

@Armin Müller Could you show the Confluence logs files in <confluence_home>/logs there could be some information there.

All comments

Moses Thomas_08kyb0

@Armin Müller Could you show the Confluence logs files in <confluence_home>/logs there could be some information there.

Armin Müller

Here you go:

startup log (the Ctrl+C was after the test obviously):

https://justpaste.it/3n1oa

catalina log:

https://justpaste.it/4nb38

gc log;

https://justpaste.it/7q0rl

Moses Thomas_08kyb0

@Armin Müller Most likely you will need to disable Firewall / SeLinux / Apparmor in Ubuntu server and try again

Armin Müller

I've temporarily disabled the firewall (ufw disable) (there was/is an allow rule for the port I'm trying to run confluence on, otherwise, I couldn't have accessed the setup page at all) and app-armor (systemctl stop apparmor), there's no SELinux in that box.

-> no change in behaviour

I am running the setup remotely, not on localhost - does that make a difference?

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