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ScriptRunner - Fast-Track transition based on number Custom Field

Jonathan V_

Hi all,

I have googled my eyes out and I have been unable to find a successful answer to this issue I am having, so I'm hoping someone here can help.

I have a custom field for a Dollar Amount, and depending on the amount we fast-track and bypass an approval.

I have tried different ways of validating this criteria and none work. See the 4 methods I have tried ( 2 of which were answers I found online).

1) cfValues["Amount"] <= 20000

2) cfValues["Amount"] <= 20000.0

3) cfValues["Amount"] <= Double.valueOf(20000)

4) def amount = issue.getCustomFieldValue(customFieldManager.getCustomFieldObjects(issue).find{it.name == "USMIA - USD Amount"})

amount <= 20000

Any help here would be extremely appreciated.

Accepted answers

Jonathan V_

Please note that #2 in the list worked, and the issue was related to the fact that the transition I was trying to Fast-Track to was not available at the level I was using it.

In case anyone runs into this issue, now you know.

All comments

Gikku

Hi @Jonathan V_

You can use the script runner condition 'Allows the transition if this query matches a JQL query' available in workflow conditions option.

Then you can drive the available transitions based on the JQL condition with the Amount field.

Jonathan V_

Thank you for the response @Gikku

The issue is that the logic is part of an automatic workflow process that I've built and the user is not actually deciding where it should go. They only see one option to approve and we do the rest in the background.

Jonathan V_

Please note that #2 in the list worked, and the issue was related to the fact that the transition I was trying to Fast-Track to was not available at the level I was using it.

In case anyone runs into this issue, now you know.

Sonya S_

hi, Jonathan,

I runs into same scenario, neither #1~4 work.
my customer field is (Standard) number field, if I use == as equitation, it work.

however, it doesn't work by using >= or <= or > or < .

Any advice to solve this ? Thanks in advance/ Sonya

Jonathan V_

Hi Sonya, my recommendation would be to test it out and see, as I know that many time it might show that warning, but only because at the moment, the system cannot determine what type of object the custom field contains.

I have seen these warnings before, but they actually work fine at runtime.

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