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Does the 'built-in' administrator account have to be counted as a licensed user?

Brad Beaver

New to JIRA and Confluence here. We just purchsed and installed a 25-user JIRA license and a 10-user Confluence Starter license. I just noticed that in Confluence the 'administrator' account is counted as one of the licensed users. We were hoping for 10 people here to try this out (hence Starter) and since the administrator account doesn't really add content to Confluence, it doesn't seem right for it to be a licensed user. I've disabled the account, but that did not work. Am I technically stuck with only 9 employees being able to use Confluence? And 24 employees in JIRA?

Thanks.

-Beav

Accepted answers

Alexei Turchani1

"Administrator" is just the default name given to the first account. There is nothing special about it, and you can change the name. Unless you mean the sysadmin account, which doesn't count against the total.

All comments

Brad Beaver

Additional Info:

I have my Confluence users syncing up with the JIRA Atlassian Crowd so the administrator account is the same for both.

As I said, I disabled the administrator account (in Confluence) and I do not see a way to enable it. However, in JIRA, I have the ability to delete the account. Would deleting the administrator account in JIRA have any adverse affect?

Thanks again.

Alexei Turchani1

Brad Beaver

Thanks Turch. I was pretty much just looking for that kind of confirmation. I have since deleted the administrator account from both JIRA and Confluence and all is well with the world. Have a good one.

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