JSD add-ons to create basic/cheap knowledgebase?

Jason Freeman

We are an educational institution with a shoestring budget. We have no money for Confluence, even with the educational discount.

Are there any cheap-ish add-ons that will give Jira Service Desk a lite knowledgebase? We are not looking for extravagant. I realize that you get what you pay for.

Brant Schroeder

Jason,

  I do not know of any add-ons that would provide search capability or integration like Confluence provides.  You could always create a web page that hosts your knowledge base and then in the portal setting introduction text you can place that information for people to review before raising a request.