1, we have settings in jira outgoing mail server:
from no-reply@xxx.com
SMTP host
username abc@xxx.com
2, in project setting, notification email is no-reply@xxx.com
when jira service desk send out mail to customer, it is no-reply@xxx.com
After I change 2 to ddd@xxx.com in project notification setting, customer will receive abc@xxx.com as set in jira outgoing mail server.
But I want customer to receive ddd@xxx.com.
Have I missed anything? why doesn't it work to change only in project setting?
Thank you very much for the help!