nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Can you notify a workgroup when only 1 of their issue types (Bugs) gets assigned? If so, how?

JanaW

We have several issue types used by a project but only want to notify a workgroup when only 1 of the issue types is "assigned". I thought I could do it via an event, but I can't figure out how to tie "assigning" event to it's workflow since it is not a transition step.

We are using 6.4.5/Server

Accepted answers

Jobin Kuruvilla [Adaptavist]

Another option I can think of is to use the JIRA Automation Plugin.

You can create an automation rule to trigger a custom event whenever an issue is assigned. You can also use the filter to restrict that to happen only for bugs. The new event will be used in the notification scheme to send notifications only to the selected group.

All comments

Jobin Kuruvilla [Adaptavist]

You can create a filter that lists issues of type 'Bug' which were assigned in the last 'N' minutes. You can then create a filter subscription that runs every 'N' minutes to notify the group you want.

https://confluence.atlassian.com/jira/receiving-search-results-via-email-185729664.html

JanaW

Thanks Jobin, we may have to do that, if we can't find a way to notify without a using a filter. I would prefer to be able to create an event or a listener or something like that if possible. Thanks so much for the quick response.

Jobin Kuruvilla [Adaptavist]

Another option I can think of is to use the JIRA Automation Plugin.

JanaW

Thanks Jobin! After further review, I can see that I can not get what I want without looking at that plugin or to utilize the filter suggestion. Thanks for you help:)

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

jira-administration

jira-core