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JQL for Radio Button Custom Field

James Rowland

I have created a custom radio button field to store the customer severity but for the life of me cannot figure out the JQL to find particular value.

Here is the first option in my custom field "1 - Production application down or major malfunction resulting in majority of users unable to perform their normal functions (Initial response within 1 hour)"

I was hoping to write a JQL like: "Customer Severity" = "1" but I get an error "The option '1' for field 'Customer Severity' does not exist."

Is what I am trying to do possible?

James

Accepted answers

Nic Brough -Adaptavist-

You need to use the whole option. i.e. "Customer Severity" = "1 - Production application down or major malfunction resulting in majority of users unable to perform their normal functions (Initial response within 1 hour)"

All comments

Nic Brough -Adaptavist-

Jannik Luyten

I am trying to write a searcher for a select custom field that has no options configured. When the select is shown upon issue creation, a rest call is made to grab some (a lot) of values, and through javascript the select is then populated. Afterwards the value is stored (in the form of a custom object), and shown as a text value (e.g. object.getFirstName() + ", " + object.getLastName())

Is it possible to search for these values? Because I am having a horrible time trying to get this to work...

Nic Brough -Adaptavist-

What is wrong with the standard searcher for radio buttons?

Jannik Luyten

The field is a select custom field :-) I answered in this thread because of the identical error I get. Have searched all over the place to no success.