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Are attachments supposed to sync from Jira Align to Jira? What about from Jira to Jira Align?

unknown

I have a user that added attachments to a Feature in Jira Align and they are not getting sync'ed back to Jira. I am unsure if this is a bug or functionality that does not exist yet.

Also, I am wondering the same about attachments created in Jira. Are they supposed to get sync'ed to Jira Align?

Thanks in advance!

Accepted answers

Peter Jessen

Hi @[deleted],

Attachments do not sync between Jira and Jira Align or the other way. It is a limitation in the Atlassian Jira API at this time.

The Jira Align 10X: Jira Integration Guide provides details on what fields and issues sync from Jira to Jira Align and vice versa.

The 10X: Jira Integration Best Practices and FAQs provides additional info on proper config.

Hopefully the Jira API will allow will change in the future.

Regards,
Peter

All comments

Peter Jessen

Hi @[deleted],

Attachments do not sync between Jira and Jira Align or the other way. It is a limitation in the Atlassian Jira API at this time.

The Jira Align 10X: Jira Integration Guide provides details on what fields and issues sync from Jira to Jira Align and vice versa.

The 10X: Jira Integration Best Practices and FAQs provides additional info on proper config.

Hopefully the Jira API will allow will change in the future.

Regards,
Peter

unknown

Thanks Peter! That is what I suspected but it's nice to have confirmation.

Peter Jessen

You are very welcome, @[deleted].

Jyotsna Manikantan

Hi all, I found this article dated april 2020 ---is there any new update on attachments on Align and to sync to jira via API? thanks