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Getting reporter=The reporter specified is not a user when trying to create issues via scriptrunner

Taylor Huston

Jira v. 8.2.5
ScriptRunner v. 5.6.1.1-jira8

I am trying to write a script that creates some issues under another issue with Scriptrunner. Specifically this function:

def createIssue(linkMgr, user, parentIssue, issueService, issueType, summary) {
  def asUser = parentIssue.getReporter();
  log.warn asUser
  def issueInputParameters = issueService.newIssueInputParameters();

  issueInputParameters
    .setProjectId(parentIssue.projectId)
    .setIssueTypeId(issueType.id)
    .setSummary(summary)
    .setReporterId(asUser.key)


  def validationResult = issueService.validateCreate(asUser, issueInputParameters)
  if (!validationResult.valid) {
    log.error validationResult.errorCollection;
    return;
  }
  def result = issueService.create(asUser, validationResult).issue

  linkMgr.createIssueLink(parentIssue.getId(), result.getId(), 10219, 1, asUser);

  return result;
}

But that's giving me this output:

2020-03-31 19:38:41,652 WARN [runner.AbstractScriptRunner]: edreimiller@aurora.tech(edreimiller)
2020-03-31 19:38:41,667 ERROR [runner.AbstractScriptRunner]: Errors: {reporter=The reporter specified is not a user.}
Error Messages: []
2020-03-31 19:38:41,668 WARN [runner.AbstractScriptRunner]: edreimiller@aurora.tech(edreimiller)
2020-03-31 19:38:41,675 ERROR [runner.AbstractScriptRunner]: Errors: {reporter=The reporter specified is not a user.}
Error Messages: []

I've also tried

def asUser = ComponentAccessor.jiraAuthenticationContext.loggedInUser

and grabbing the user outside of the function and passing it in (hence the 'user' in the function arguments).

Right now I am just prototyping this in Script Console, but this will eventually live in the create Transition of the Workflow.

Accepted answers

All comments

Eshwar Palem_3suu2o

Hi @Taylor Huston,

I am facing the same issue. There is a script in a listener for creating an issue in another project, but it didn't work and thrown error only for a specific issue. Where it says reporter is not a user.

Please let me know about the workaround or fix for this, if you found any.

Christof Hurst _kreuzwerker_

Hi @Taylor Huston , @Eshwar Palem

With new version of Jira / Scriptrunner you have to use

.setReporterId(asUser.username)

sanjay_haxsn9

Still getting the same error please can anyone solve this ?

Christof Hurst _kreuzwerker_

Hi @sanjay ,

With new version of Jira / Scriptrunner you have to use

.setReporterId(asUser.username)

sanjay_haxsn9

Thanks @Christof Hurst _kreuzwerker_

I will try it again.

sanjay_haxsn9

Hi @Christof Hurst _kreuzwerker_

I have tried but not resolved my error.

Here is my Script

import com.atlassian.jira.component.ComponentAccessor

// the issue key of the parent issue
final String parentIssueKey = "HC-1"

// the issue type for the new issue - should be of type subtask
final String issueTypeName = "Sub-task"
def loggedInUser = ComponentAccessor.jiraAuthenticationContext.loggedInUser
// user with that user key will be the reporter of the issue
final String reporterKey =loggedInUser.username

// the summary of the new issue
final String summary = "Test Summary"

// the priority of the new issue
final String priorityName = "Major"

def issueService = ComponentAccessor.issueService
def constantsManager = ComponentAccessor.constantsManager
//def loggedInUser = ComponentAccessor.jiraAuthenticationContext.loggedInUser

def parentIssue = ComponentAccessor.issueManager.getIssueByCurrentKey(parentIssueKey)
assert parentIssue : "Could not find parent issue with key $parentIssueKey"

def subtaskIssueTypes = constantsManager.allIssueTypeObjects.findAll { it.subTask }
def subTaskIssueType = subtaskIssueTypes.findByName(issueTypeName)
assert subTaskIssueType : "Could not find subtask issue type with name $issueTypeName. Avaliable subtask issue types are ${subtaskIssueTypes*.name.join(", ")}"

// if we cannot find user with the specified key or this is null, then set as a reporter the logged in user
def reporter = ComponentAccessor.userManager.getUserByKey(reporterKey) ?: loggedInUser

// if we cannot find the priority with the given name or if this is null, then set the default priority
def priority = constantsManager.priorities.findByName(priorityName) ?: constantsManager.defaultPriority

def issueInputParameters = issueService.newIssueInputParameters().with {
setProjectId(parentIssue.projectObject.id)
setIssueTypeId(subTaskIssueType.id)
.setReporterId(loggedInUser.username)
setSummary(summary)
setPriorityId(priority.id)
}

def validationResult = issueService.validateSubTaskCreate(loggedInUser, parentIssue.id, issueInputParameters)
assert validationResult.valid : validationResult.errorCollection

def issueResult = issueService.create(loggedInUser, validationResult)
assert issueResult.valid : issueResult.errorCollection

def subtask = issueResult.issue
ComponentAccessor.subTaskManager.createSubTaskIssueLink(parentIssue, subtask, loggedInUser)

Juan José Marchal Gómez

It works.

sanjay_haxsn9

Thanks everyone for your valuable time. The issue has been resolved now !

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