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I can't create a new workflow

Melissa Kaiser_k8l0ia

I'm following the documentation instructions to create a new workflow from scratch, but I don't see that option. When I go to Admin > Project > Workflows> and click "add workflow" the only options I get are "Add Existing" or "Import From Bundle." There is no option to create a brand new workflow.

I'm using Jira Service Desk v4.6

Help!

Melissa

Accepted answers

Ravi Sagar _Sparxsys_

Hi @Melissa Kaiser

You need to go to Jira Administration | Issues | Workflows to create a new one.

Screenshot 2020-03-25 at 17.24.37.png

I hope it helps.

Ravi

All comments

Ravi Sagar _Sparxsys_

Hi @Melissa Kaiser

You need to go to Jira Administration | Issues | Workflows to create a new one.

Screenshot 2020-03-25 at 17.24.37.png

I hope it helps.

Ravi

Melissa Kaiser_k8l0ia

It worked! Thank you so much!

Melissa Kaiser_k8l0ia

Hi Ravi,

I've created my workflows, added them to a new workflow scheme I created, and assigned to my Jira project.

Both the workflows and workflow scheme continue to remain inactive. There is no option to publish or activate my workflows/scheme. I've followed the steps in the documentation here (https://confluence.atlassian.com/adminjiracloud/managing-your-workflows-776636587.html) and associated the workflow with a project, but they all remain inactive.

Can you help?

Thanks,

Melissa

Ravi Sagar _Sparxsys_

Hi @Melissa Kaiser

Share a screenshot of your project settings and workflow scheme that you just created with the new workflow.

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