Scanning QR codes to move an issue

Rosemary Williams

I would like to scan a QR code and it automatically move an issue from one status to another. 

 

Eg in Production someone on the shop floor scans an item they can see is getting low and the issue that is linked by a QR code is moved from 'In Stock' to 'Low Stock', so that supply chain can then pick the issue up and place orders. 

 

I have got the rest of the system set up with auto email etc. just struggling with the QR side of things.

 

Many thanks,

Rosie 

Nic Brough -Adaptavist-

I've done something like this years ago.  I used the Jira SOAP interface, but nowadays you would need to use the REST API.

Your QR Software should be able to identify the Jira issue from the QR data and issue a REST call to Jira for "perform low stock transition".

I can't help you with the QR software, you haven't said what it is or if it could do that sort of thing.