Can I stop Help Centre Announcements from showing on the Requests screen

Dylon Moyle

Hi,

Currently an Announcement I add to Jira Service Desk Help Centre will also show on the Customer Requests screen - Is there a way that I can separate these two? I don't want my Help Centre announcement to show there.

Thank you so much

Ajay _view26_

It seems like the feature is coming up in Next-Gen ServiceDesk projects. However I dont see any option to select a Next-Gen ServiceDesk project on my cloud instance.