creating and moving page not working after update from Confluence 5.8.9 to 5.8.13

Question

after an upgrade from Confluence 5.8.9 to 5.8.13 it is not possible to create pages or move them. I am using Confluence behind an Apache proxy where docs.intern. is my user-friendly subdomain and which is redirected to the Confluence Tomcat (localhost:8090 on our webserver). Everything was working before the update. What i could find out is, that an access through docs.intern.:8090 is working and it is also possible to create pages and move them. but thats not user friendly. Is somebody experiencing the same issue? (I already created an issue CSP-157945 but at the moment it says my proxy should be reconfigured. I do not see this is necessary)

Andy Smith15 · Answer

I had this when I upgraded my instance from 5.8.6 to 5.8.13. The Confluence server sits behind a reverse proxy and the upgrade removed the proxyName and proxyPort settings from the settings in server.xml. Once these were added back in the create page popup worked again. proxyName should be set to proxyName="docs.intern." and proxyPort="80" (443 for SSL, or whatever port your proxy is listening on) I thought it was odd at the time when I ran the upgrade (on Windows) as it usually detects the customised server.xml and reminds you to update it, but it didn't give a message so I assumed it wouldn't make any changes. More info here https://confluence.atlassian.com/doc/using-apache-with-mod_proxy-173669.html

Nic Brough -Adaptavist- · Answer

Ok, if you can use things on docs.intern.<mydomain>:8090, but you can't from a proxied address, then there is something wrong with your proxy settings.  Let me phrase it this way and you should see why I agree with the conclusion of your support call:  "I can use Confluence normally on a base address, but not when I go through the proxy".  Confluence is working, your proxy is not.

I can't tell you any more than that without details of the proxies and knowing what you've changed on them during the upgrade.