Done and resolved issues moving across multiple sprints

Question

We have issues as part of a sprint which is moved to "Done" status in green and the resolution shows "Completed" in that sprint. The issue is also moved to the last column in the board where "done" status is mapped to. Still the issue is a part of every sprint created after that, till date. This doesn't happen to every issue in the sprint but to a handful. Trying to figure out any possible link between the issues but couldn't.

Need help on any other possible reason due to which this might happen.

Aditya Sastry · Answer

Hey @Bharathi

Do you have recycle bin enabled in your instance?

One likely reason for this is - one or more associated sub-tasks might be lying in the recycle bin and hence the issue doesn't stick to the sprint and moves to backlog or next sprint.

Bharathi · Answer

Hello @edwin vasquez

Yes, the resolution reads "completed" on the issue in the done column

edwin vasquez_f9df79 · Answer

Hello @Bharathi

Has the resolution been set on those issues in the done column?