My server restarted last night and now jira wont start. I dont want to have to restore from backup, as i dont know even if that will solve the problem. The error is "we couldn't start the following plugins", and the full text of the error is below.
I had recently 2 weeks ago, updated to JSD 4.7.1 and the latest jira core at the time (march 3rd). I guess i will call support and see what they say.
___ Starting the JIRA Plugin System _________________
2020-03-16 07:55:44,599-0700 JIRA-Bootstrap ERROR [c.a.jira.startup.SystemPluginsEnabledHealthCheck] We couldn't start the following plugins:
- Jira Projects Plugin (com.atlassian.jira.jira-projects-plugin)
- Atlassian Jira - Plugins - Project Config Plugin (com.atlassian.jira.jira-project-config-plugin)
- Embedded Gadgets Plugin (com.atlassian.gadgets.embedded)
- Gadget Directory Plugin (com.atlassian.gadgets.directory)
- Atlassian Jira - Plugins - Gadgets Plugin (com.atlassian.jira.gadgets)
- Atlassian Jira - Plugins - Global Issue Navigator (com.atlassian.jira.jira-issue-nav-plugin)
- Atlassian Pretty URLs Plugin (com.atlassian.prettyurls.atlassian-pretty-urls-plugin)
- Atlassian JIRA - Plugins - Quick Edit Plugin (com.atlassian.jira.jira-quick-edit-plugin)
- Atlassian Jira - Plugins - REST Plugin (com.atlassian.jira.rest)
- Opensocial Plugin (com.atlassian.gadgets.opensocial)
- Gadget Spec Publisher Plugin (com.atlassian.gadgets.publisher)
- Gadget Dashboard Plugin (com.atlassian.gadgets.dashboard)
- Static Assets (CDN) Plugin (com.atlassian.plugins.static-assets-url)
2020-03-16 07:55:45,646-0700 JIRA-Bootstrap INFO [c.a.j.config.database.SystemDatabaseConfigurationLoader] Reading database configuration from C:\Program Files\Atlassian\Application Data\JIRA\dbconfig.xml
2020-03-16 07:55:45,646-0700 JIRA-Bootstrap INFO [c.a.j.config.database.DatabaseConfigHandler] Trying to get encrypted password from xml and decrypt it
2020-03-16 07:55:45,646-0700 JIRA-Bootstrap INFO [c.a.j.config.database.DatabaseConfigHandler] Database password decryption not performed.
2020-03-16 07:55:47,803-0700 JIRA-Bootstrap ERROR [c.a.jira.startup.DefaultJiraLauncher] JIRA has failed to start because of the following errors: [(Event: Level = (EventLevel: fatal) , Key = (EventType: system-plugins) , Desc = We haven't been able to start all the required system plugins , Exception = We couldn't start the following plugins:<br/><ul><li>Jira Projects Plugin (com.atlassian.jira.jira-projects-plugin)</li><li>Atlassian Jira - Plugins - Project Config Plugin (com.atlassian.jira.jira-project-config-plugin)</li><li>Embedded Gadgets Plugin (com.atlassian.gadgets.embedded)</li><li>Gadget Directory Plugin (com.atlassian.gadgets.directory)</li><li>Atlassian Jira - Plugins - Gadgets Plugin (com.atlassian.jira.gadgets)</li><li>Atlassian Jira - Plugins - Global Issue Navigator (com.atlassian.jira.jira-issue-nav-plugin)</li><li>Atlassian Pretty URLs Plugin (com.atlassian.prettyurls.atlassian-pretty-urls-plugin)</li><li>Atlassian JIRA - Plugins - Quick Edit Plugin (com.atlassian.jira.jira-quick-edit-plugin)</li><li>Atlassian Jira - Plugins - REST Plugin (com.atlassian.jira.rest)</li><li>Opensocial Plugin (com.atlassian.gadgets.opensocial)</li><li>Gadget Spec Publisher Plugin (com.atlassian.gadgets.publisher)</li><li>Gadget Dashboard Plugin (com.atlassian.gadgets.dashboard)</li><li>Static Assets (CDN) Plugin (com.atlassian.plugins.static-assets-url)</li></ul>)]
2020-03-16 07:55:47,803-0700 JIRA-Bootstrap INFO [c.a.jira.startup.LauncherContextListener] Memory Usage:
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Heap memory : Used: 727 MiB. Committed: 2604 MiB. Max: 3942 MiB
Non-heap memory : Used: 263 MiB. Committed: 282 MiB. Max: 1536 MiB
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TOTAL : Used: 990 MiB. Committed: 2885 MiB. Max: 5478 MiB
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