nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Apache Tomcat JIRA stopping on its own

Fry Stargazer

Hello,

I've just started to evaluate the downloadable JIRA for possible use by our small company. I set it up on a Windows Server 2008 R2 VM (Hyper-V) on port 8181 since port 8080 was being used for something else. Additionally, I set up Bamboo using the Bamboo Installation Guide for Windows. Everything seemed to be working fine for a few days. Yesterday the server was rebooted and now I'm unable to connect to JIRA at all - not even on the local host.

The only other thing I've done since is set Tomcat to run as a service by following the instructions on this page (substituting 'tomcat6' for 'tomcat7'): https://confluence.atlassian.com/display/JIRA044/Running+JIRA+Standalone+as+a+Service

When I go to Windows Services and try to start the 'Apache Tomcat JIRA' service (which, by the way, is set to start automatically - but is not running when I open up Services) it starts for a minute or so and then stops on its own.

I'd be very appreciative for a point in the right direction.

Thanks!

Accepted answers

All comments

FelipeA

Hi Fry,

What do you got on your tomcat logs (catalina.out), the info there can point us to the cause of this issue.

Regards,

Felipe Alencastro

Fry Stargazer

Hi Felipe,

Thank you for your help. I am very new to Tomcat/Java/etc., but I don't see a "catalina.out" file. There are files in C:\Program Files\Atlassian\JIRA\logs with a <date> extension (i.e., catalina.2014-02-18). Could these be the ones to which you are referring? If so, is it best/safe if I post the contents of the file here?

Thanks again for your guidance on this.

FelipeA

Hi Fry,

Yes, just to make sure we're reading the last logs, you can make a backup of all files within this folder and empty it, then try starting JIRA again and check if new logs are generated and post the contents here.

Regards,

Felipe Alencastro

Fry Stargazer

(catalina.2014-02-17.log)

Felipe - Here is the file you requested. Please let me know if there is any additional information I can provide you. Thanks again for your efforts on this.

Fry Stargazer

Funny. . . I just got the following email:

The following questions of yours are still unresolved:

Apache Tomcat JIRA stopping on its own

Please consider one of the following actions:

Accept an answer (click the grey check mark)

Answer your own question, then accept your answer (find the 'Answer my own question' link underneath your question)

Edit your question for clarification

Add a comment for more information from an existing answer

Close the question, if it's invalid

Please be a good Answers citizen!

Where's the "Felipe didn't acknowledge my posting the log file he asked for" button?

Nic Brough -Adaptavist-

That's just startup - we need one from when it has stopped.

If that is genuinely a catalina log after it's stopped, then it's not Tomcat stopping, it's something in the OS killing it, hard.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

jira

tomcat