How can I sync Jira Service Desk with our SIEM (Zabbix)? Is it possible to create tickets in Jira when a "notifications" or "alerts" detections in siem system?
HI, @Jaron_Dalton
You can run script at Zabbix, by which - it can send post/get requests to Jira to create the tasks. You could find more information about that via global network and, sure you can find the scripts. When you do that - Jira will create the tickets in the one project.
If you use Cloud Jira - you can use OpsGenie - very best solution with too much functions, but if not - and you have Jira Server or Data Center - you can check Alert Catcher (https://marketplace.atlassian.com/apps/1221707/alert-catcher-siem-ems-integration?hosting=server&tab=overview).
You can set up different rules and create the tickets in different projects by those rules. Its could help to manage problems and push them by different workflows, teams and create tickets into your Jira from different systems (Zabbix is in the list). You could manage the conditions to create the problem by time and/or by quantity of the similar incidents.
Cheers,
Dmitry.
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