I have installed Jira Service Desk, but can not load the configuration page?
Hi Ulrik,
could you check the Jira application log? I'm pretty sure that you'll find more information in the log.
https://confluence.atlassian.com/adminjiraserver/logging-and-profiling-938847671.html
Best
JP
I got this but have no idea how to solve it:
com.atlassian.soy.renderer.SoyException: Unable to compile Soy templates at: com.atlassian.servicedesk:soy
com.atlassian.soy.renderer.SoyException: Unable to compile Soy templates at: com.atlassian.servicedesk:soy at com.atlassian.soy.impl.DefaultSoyManager.render(DefaultSoyManager.java:156) [?:?] at com.atlassian.soy.impl.DefaultSoyTemplateRenderer.render(DefaultSoyTemplateRenderer.java:45) [?:?] at com.atlassian.soy.impl.DefaultSoyTemplateRenderer.render(DefaultSoyTemplateRenderer.java:39) [?:?]
Ok,
you might want to open a support call with Atlassian. A thing you can try before: Uninstall Jira Service Desk & try a reinstall. Did you restart your server after installing JSD? Sometimes this fixes some issues.
yes tested as u wrote. I will write to support.
Thanks.
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