I want to create Reports from Jira Service Desk using the Request names as my filter

Lawrence Demers

I am trying to create a report in Confluence that will dynamically pull the keys based on the Requests I created in the project.  e.g.  Vehicle Checkout and Vehicle Repair are two different Requests I created.  I want to have a report that will differentiate them.  They are both Service Request Issue Type.  I have been looking in the JQL syntax helper,

 

edwin vasquez_f9df79

Hello @Lawrence Demers 

I believe the field you are looking for is actually Customer Request Type. So your JQL query should look something like the one below:

(This will search for both of those request types)

"Customer Request Type" in ("Vehicle Checkout","Vehicle Repair")

 or

(This one will only search for the request type you want.)

"Customer Request Type" = "Vehicle Checkout"

 I hope this helps. Let me know if this answers your question.