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How can I auto-add users which where involved in a ticket to a user multifield?

childnode

Problem:

Security Scheme is set to only allow users who reported, are assigned or are in a custom user multi field called "participants / CC Users"

Question:

How can I auto-add users which where involved in a ticket to a user multifield? Can't find any option for that in workflow. also if user is assignee and he just assign the issue to another colluegue, he has no longer rights to see it himself. Also no workflow action is triggered ;/

Seems to atlassian has something like "auto-add to participants" in their support ticket system support.atlassian.com

Accepted answers

Jobin Kuruvilla [Adaptavist]

They use the Participants field from JIRA Toolkit plugin.

https://studio.plugins.atlassian.com/wiki/display/JTOOL/JIRA+Toolkit+Plugin

You can then use that field in the security schemes.

All comments

Jobin Kuruvilla [Adaptavist]

They use the Participants field from JIRA Toolkit plugin.

https://studio.plugins.atlassian.com/wiki/display/JTOOL/JIRA+Toolkit+Plugin

You can then use that field in the security schemes.

childnode

Sad that's not possible in a native way but it's free and I'm going to try this. Thank you.

childnode

can add Participant field which is shown in all project but I can't select this as a conditional Custom Field in the security Screen section, any hint?

and YES, I have re-indexed jira ,)

Jobin Kuruvilla [Adaptavist]

oh! Seems that field is extending CalculatedCFType and not UserCFType. You will need a multi user field and a post function that can copy the current user to that field. Not sure if someone already have written a plugin for that.

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