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JIRA System Administrator Permissions

Andy Mellino

JIRA system administrators are the only users with access to the Import/Export plugin. Our development teams use this plugin to bulk import tickets into the system for various reasons (project migrations, client ticket system exports, mass upload etc). There is no way to assign permission to that plugin explicitly, it must be done by a user with System administrator access.

Is there a way to modify the permission schema to grant access to that specific plug (or the plugins in general) without a user being a global system administrator?

Accepted answers

LucasA_ag1oiy

Hi Andy,

This is not possible because impot/export data is a global action, so makes sense that these action could be only made by a global administrator.

Lucas Lima

All comments

LucasA_ag1oiy

Hi Andy,

This is not possible because impot/export data is a global action, so makes sense that these action could be only made by a global administrator.

Lucas Lima

Andy Mellino

And to clarify, there is no possible way to customize the permissions schema to allow this to be a JIRA Administrator accessible function, correct?

Bala Vuppturi

can we a change the system admin ID to a new person...basically our system admin is leaving the org and a new person is being assigned... this is for onDemand

unknown

Lets raise this issue again because there are legitimate reasons for users to import into projects who are not system administrators.

To me this a totally misplaced feature. I should be able to import into any project I have access too by permission.

Nic Brough -Adaptavist-

You can import into projects.

In a more limited way, true, because the system admin import is capable of breaking your system.

You're posting on a very old thread, and I think your information is out of date.

unknown

I have been unable to permission users to import into projects - they have to be system admins. if that is out of date please point to a how to grant non system admins permission to import into a project.

At this time i want to figure out how to ask for a project level import permission to be permitted as it's very frustrating how limited import is.

suha akman_ljfmwt

Hi @Nic Brough -Adaptavist-

Could you explain the risk you foresee regarding giving the users system admin import functionality?

One thing that I could see from the documentation is "Importing a CSV to update existing issues will reset columns to their default values if they are not specified in the CSV" which may result in accidental deletion of fields current values.

Is the permission scheme active when system admin import functionality is used? I mean if the user is not in a role with create/update issue permission for a specific project, can he/she import/update issues in that project if they were given the ability to use system admin import functionality. For example with a plugin such as Secure Admin (https://marketplace.atlassian.com/plugins/com.redmoon.jira.secure-admin/server/overview)

Thanks.

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