nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Atlassian Access just for half the users of my Confluence cloud

Hi, I ve a question about the Atlassian Access licensing.

We currently have a Confluence Cloud with 100 licenses , of which 60 belong to the internal directory *@domain.com but another 40 are external users (@xxx.es)

we are thinking of acquiring Atlassian access and I have the doubt with 40 users outside my domain and azure AD. Is it possible to combine Atlassian Access with normal access (external users)?

1.- External user (40) will be able to continue accessing directly to Confluence? without Atlassian Access license.

2.- ¿Would the license be for 60 user?

It is not possible and the Atlassian Access license must be for the 100 users

Best regards

Accepted answers

From my understanding Access is paid based on the number of active user accounts you have synchronized from your domain on a monthly basis.

As for your question about being able to have external users continue to access Confluence once you are using Atlassian Access, @Dave Meyer confirmed that will work in this question here: https://community.atlassian.com/t5/Atlassian-Access-questions/Existing-Users-When-Moving-to-Atlassian-Access-and-SSO/qaq-p/1308240

I hope that helps!

-Jimmy

All comments

From my understanding Access is paid based on the number of active user accounts you have synchronized from your domain on a monthly basis.

As for your question about being able to have external users continue to access Confluence once you are using Atlassian Access, @Dave Meyer confirmed that will work in this question here: https://community.atlassian.com/t5/Atlassian-Access-questions/Existing-Users-When-Moving-to-Atlassian-Access-and-SSO/qaq-p/1308240

I hope that helps!

-Jimmy

Thanks @Jimmy Seddon

Hi @Jimmy Seddon

We are doing AZURE AD integration to JIRA using Atlassian Access.

We have more than 14,000 AD accounts that will be synced. Out of these 14K accounts, only 50 will be JIRA Service Desk Agents. and 50 Confluence license.

The remaining accounts (13,900+) will be simple JIRA Customers. These Customers will have read-only access to Knowledge base maintained in Confluence when they will create the ticket.

Now my question is, how much we will be charged for Atlassian Access. I mean, either for 100 (agent + confluence)accounts? or for all 14K+ account?

Your reply will be highly appreciated.

Many Thanks

Hi @Chalhoub_Dev,

Here is the pricing page for Atlassian Access: https://confluence.atlassian.com/cloud/manage-your-bill-for-atlassian-access-948237309.html

Atlassian Access is charged based on unique accounts that are managed by your organization. So the short answer is that you would be charged for all 14K accounts.

I hope that helps!

-Jimmy

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

atlassian-guard

identity-manager