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Knowledge Base Link Issue - "Confluence will be ready in about 10 minutes." message

uwgb jirafree

I created a new Jira Service Desk and Confluence instance yesterday (free version to trial). I'm attempting to link the Knowledge base from a project within Jira Service Desk to the Confluence instance. After clicking the "go to settings" link I get a page that says "Confluence will be ready in 10 minutes". This has been happening since yesterday. The Confluence page is active, I've added/modified several pages. The same message shows for all projects within Service Desk. Thanks in advance for the help. Demo Desk KB Settings.jpg Demo Desk KB Ready in 10 Minutes.jpg

Comments

Paul_VanGundy

I am experiencing this issue as well.

Prathamesh Patel_xxyu7a

Facing a similar Issue. Since Yesterday!

Lachlan_Bryant

Experiencing the same issue

Lee_Jones_jmwbe9

Same here

Paul_VanGundy

I reached out to Atlassian support and they resolved the issue. For some reason, my Confluence instance wasn't setup/linked properly on the backend. My recommendation is to reach out to Atlassian Support as they resolved it within 24 hours.