nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

the body of System Dashboard disappears when created new dashboard to me and all users

ubaldo brea

Hi community,

I'm new here but have a problem and need a help from you.

I´m a Jira administrator and when create a new dashboard as like a system dashboard or select from other user, the body of dashboard almost disappears (as like the bottom goes up - images attached) , this is happening with all users, the all dashboards created before are working but we we create a new one has the same problem. I tried to change from private dashboard, try to share to public and nothing change. This is a problem because all users have the same problem on theirs new dashboard, in my opinion some java css disappears in some place .

Thanks for all!

Images:

jira_dashboard problem 2.jpg

Accepted answers

All comments

Suhas P

I think its the banner that is causing the issue. Check you might have some HTML tags open. Or else remove the banner and check.

ubaldo brea

Hi Suhas Patil,

I already tried this action with no results, the problem only occurs on the presentation of dashboards.

When I delete the dashboard created , the default dashboard came back normally.

images:

Suhas P

Are you using a reverse proxy/loadbalancer (Apache or NginX)? In that case, make sure there is communication open between the Application server and the load balancer (App server to Load balancer). Because dashboard gadgets send requests to Jira through load balancer.

Suhas P

Dashboards to load correctly, you also need to import the certificate into Jira's truststores as explained here

https://confluence.atlassian.com/kb/how-to-import-an-existing-ssl-certificate-for-use-in-tomcat-838412853.html

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