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Email managers every day about tickets in Jira

Eddie Razmos

We have a requirement that a manager should receive emails about all the tickets that their team worked on in the past week. I know that we can create a dashboard and that would resolve the issue but the issue that we have here is the manager is just interested in a email daily.

Is that possible in Jira?

Accepted answers

Bharath Kumar Kappala

Hi @Eddie Razmos Yes that can definetely be done in Jira using subscriptions option.

Below is a step by step description on how that can be done in Jira

1) Create a Query:

project = XXX AND issuetype in (Story,Bug) AND created >= -1w

2). Save this filter Query.

3). Go to Details and click on New Subscription

4). Now select the Schedule Daily and set the Interval as per your needs.

Hope this helps!!

All comments

Bharath Kumar Kappala

Hi @Eddie Razmos Yes that can definetely be done in Jira using subscriptions option.

Below is a step by step description on how that can be done in Jira

1) Create a Query:

project = XXX AND issuetype in (Story,Bug) AND created >= -1w

2). Save this filter Query.

3). Go to Details and click on New Subscription

4). Now select the Schedule Daily and set the Interval as per your needs.

Hope this helps!!

Eddie Razmos

Wow that was quick I am going to try this option and see thank you!

Bharath Kumar Kappala

Glad to help.

Boris Berenberg - Atlas Authority

If you want recipients beyond yourself and groups, you can also configure Notification Assistant for Jira to contact people based on Roles, Field values, or individual users.

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