how do you create categories for incident issues?

Question

I am looking to create a list of categories / sub-categories for users to select when creating an issue in JiraSD. The categories / sub-categories can be extensive so is there a way to create a drop-down for this?

khalid alqahtani_4p16mv · Answer

I have case similar your case. i used behavior field. this field provide by scriptrunner plugin.

for more details:

https://scriptrunner.adaptavist.com/5.4.28/jira/behaviours-overview.html

i hope this solution will helped you.

Xavier Idrovo · Answer

Yes. I just found Components that I can use but was wondering if there exist a 2 dimensional database that can be created (category/sub-category).

khalid alqahtani_4p16mv · Answer

Dear @Xavier Idrovo

You mean how to create new select field in associated with JiraSD portal?