Hi,
We have a Jira Service Desk currently being setup for testing before rolling out fully however I seem to be having an issue with people being able to reply to an issue via email.
If a customer submits a request via the service desk portal all of the email notifications are working and when a comment is added to the issue it also emails out correctly.
Also if a user is assigned to the Administrator User Group and replies to an email from the service desk it adds the email into the issue correctly however when a user is not assigned to a Administrator permission the email is not getting added to the comments.
Regards
Anthony
