We are looking to replace our existing outdated ticketing system and migrate to a local hosted JSD implementation. We also want to implement an asset management system with network discovery and the ability to remote update/install os/software/updates.
We would like the asset management software to integrate with Jira Service Desk so if a user creates a ticket that their primary workstation(s) information is brought into the ticket. Or if a ticket is created about a workstation we can quickly access all of the tickets that were created about that workstation can be linked.
Is someone already doing this? Are there local server/data hosted inventory management recommendations. We were going to go with OCS but it doesn't integrate so we are looking for other options.
Thanks
