Problems with authentication

Lars Schüller

Hello,

 

we got some problems at our confluence setup. Its connected to a Crowd server but unfortunatly local users and remote users cannot be authenticated anymore to confluence, so i have lost completly access to confluence.

Does anyone have an idea how to gain access again?

 

2020-02-25 10:12:36,247 INFO [read-only-transaction:thread-1] [atlassian.confluence.user.DefaultUserAccessor] getUserNamesWithConfluenceAccess Could not find group configured with USE permission: confluence-users
2020-02-25 10:12:36,248 INFO [read-only-transaction:thread-1] [atlassian.confluence.user.DefaultUserAccessor] getUserNamesWithConfluenceAccess Could not find group configured with USE permission: confluence-administrators
2020-02-25 10:12:36,248 INFO [read-only-transaction:thread-1] [atlassian.confluence.user.DefaultUserAccessor] getUserNamesWithConfluenceAccess Found USE permission with no associated username or group: [USECONFLUENCE,0,null,null]
2020-02-25 10:12:38,384 INFO [localhost-startStop-1] [com.atlassian.confluence.lifecycle] init Confluence is ready to serve
[atlassian.seraph.auth.DefaultAuthenticator] login login : 'admin' tried to login but they do not have USE permission or weren't found. Deleting remember me cookie

 

Actually getting this errors.

Password was already recovered for the admin user, and the length of the active field is also set to 1.

Does anyone have an idea how to fix it?

Shankar Asam {Appfire}

Hi,

Are you trying to integrate crowd with confluence for the first time? If so, could you please review the document below and confirm the settings.

https://confluence.atlassian.com/crowd/integrating-crowd-with-atlassian-confluence-198573.html

If you really want local users to login in order to troubleshoot, you can edit seraph-config.xml file to switch to confluence default authenticator (ie

<authenticator class="com.atlassian.confluence.user.ConfluenceAuthenticator"/>

Restart the confluence and try login with local users.

 

Thanks

Shankar