Status Change

Carol_Thomas

How do I change a status?

I have accidentally closed a project when it should remain open.  

I can hover over the closed status and a drop down box appears, but stays "I don't have permission to transition this issue?  What does this mean and who hold the permission?

 

Cheers

Ollie Guan

Hello @Carol_Thomas ,

Project permissions are created within permission schemes, which are then assigned to specific projects by Jira Administrators. Project permissions can also be used in workflow conditions.

Permission to close issues based on the workflow conditions. This permission is useful where, for example, developers resolve issues and testers close them. Requires the transition issues and resolve issues transitions. See the resolve Issues permission for more information.

https://confluence.atlassian.com/adminjiracloud/managing-project-permissions-776636362.html